Privacy Policy – How 662bd Protects Your Data

01 Introduction

This Privacy Policy explains how 662bd ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players and visitors ("you"). It applies to all use of the 662bd website, mobile application, and any related services.

662bd is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and take reasonable steps to keep it secure. This policy is written to be clear and readable — if anything is unclear, contact our support team and we'll explain it directly.

By registering an account or using the 662bd platform, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of the 662bd Terms and Conditions.

02 Data We Collect

662bd collects the following categories of personal data:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by our responsible gaming obligations — for example, if a player discloses a gambling-related health concern during a support interaction.

03 How We Collect Your Data

662bd collects personal data through the following channels:

• Direct registration: When you create a 662bd account, you provide your name, contact details, and date of birth.
• KYC verification: When you submit identity documents to complete verification before your first withdrawal.
• Payment transactions: When you make a deposit or withdrawal, your payment provider shares transaction data with us.
• Platform usage: Automatically collected as you browse and play on 662bd — including pages visited, games launched, and session duration.
• Cookies and tracking: Via cookies and similar technologies placed on your device when you visit the 662bd website or app.
• Support interactions: When you contact 662bd via live chat or email, we record the conversation for quality and compliance purposes.
• Third-party sources: In limited cases, we may receive data from identity verification providers or fraud prevention services to supplement our own checks.

04 How We Use Your Data

662bd uses your personal data for the following purposes:

• Account management: To create and maintain your 662bd account, verify your identity, and manage your preferences.
• Payment processing: To process deposits and withdrawals securely in BDT via bKash, Nagad, Rocket, and bank transfer.
• Customer support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
• Security and fraud prevention: To detect and prevent unauthorised access, fraudulent transactions, and abuse of the platform.
• Regulatory compliance: To meet our obligations under our gaming licence, including anti-money-laundering (AML) and know-your-customer (KYC) requirements.
• Responsible gaming: To monitor gameplay patterns and intervene where there are signs of problem gambling, in line with our responsible gaming commitments.
• Platform improvement: To analyse how players use 662bd and improve the experience — including game selection, interface design, and payment flows.
• Marketing communications: To send you relevant promotions, bonus offers, and platform updates — only where you have opted in or where we have a legitimate interest to do so.

05 Data Sharing

662bd does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, and banking partners receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC services may receive your identity documents to assist with verification. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Regulatory authorities: 662bd may be required to share player data with our licensing authority, financial intelligence units, or law enforcement agencies in response to a lawful request.
• Fraud prevention services: We may share technical data — such as IP addresses and device fingerprints — with fraud prevention partners to protect the platform and its players.
• Platform infrastructure providers: Hosting, analytics, and customer support software providers may process data on our behalf. All such providers are subject to data processing agreements that restrict how they use your information.

In all cases, data sharing is limited to what is strictly necessary for the stated purpose. 662bd does not share your data with advertisers or data brokers.

06 Data Retention

662bd retains your personal data for as long as your account is active and for a period after closure as required by our regulatory obligations. Specific retention periods are as follows:

• Account and identity data: Retained for a minimum of 5 years after account closure, in line with AML regulatory requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 2 years from the date of the interaction.
• Technical and usage data: Retained for up to 13 months from collection, after which it is aggregated or deleted.
• Marketing preferences: Retained until you withdraw consent or close your account.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you.

07 Data Security

662bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

• All data transmitted between your device and 662bd is encrypted using TLS (Transport Layer Security).
• Data stored on our servers is encrypted using AES-256 encryption.
• Access to personal data is restricted to authorised 662bd personnel on a need-to-know basis.
• All staff with access to personal data receive regular data protection training.
• We conduct regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication is available for all 662bd accounts and is strongly recommended.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 662bd account has been compromised, contact our support team immediately via live chat.

08 Cookies and Tracking Technologies

662bd uses cookies and similar technologies to make the platform work properly and to understand how it is used. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain your personal details — they contain a unique identifier that allows the platform to recognise your device.

662bd uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies: Remember your settings and preferences — such as your preferred language or display options — so you don't have to set them every time you visit.
• Analytics cookies: Help us understand how players use 662bd — which pages are visited most, where players drop off, and how the platform can be improved. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 662bd platform — for example, you may need to log in again on each visit.

09 Your Data Rights

You have the following rights in relation to your personal data held by 662bd. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.